Last updated: 2 September 2026
Who we are
FireX Solutions Limited (company number 14833283) is responsible for personal information submitted through this website. You can contact us at info@firex.uk, call 0208 191 9661, or write to 7 Town Quay Wharf, Abbey Road, Barking, IG11 7BZ.
Information we collect
When you make an enquiry, we may receive your name, company, email address, telephone number and the project information you choose to provide.
Why we use it
We use enquiry information to respond to your request, assess potential work, prepare quotations and maintain appropriate business records. Our legal basis will generally be taking steps at your request before entering a contract or our legitimate interest in managing business enquiries.
Website enquiry processing
Website enquiries are transmitted to FireX using FormSubmit, a third-party form-processing service. The information you enter is processed for the purpose of delivering your enquiry to our business email address. Please do not include unnecessary sensitive personal information in the form.
Sharing and retention
We do not sell personal information. We may share it with trusted service providers where necessary to operate our website and business, subject to suitable safeguards. Information is retained only for as long as reasonably required for the enquiry, contract, legal or insurance purpose.
Your rights
Depending on the circumstances, you may ask to access, correct, restrict or erase your personal information, or object to its use. Contact info@firex.uk. You may also complain to the UK Information Commissioner’s Office.
Updates
We may update this notice when our website systems, legal requirements or business processes change.